SYL Roofing Supply (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, and share information when you use our mobile application, SYL Roofing Supply, available for existing customers who have made prior purchases at our physical locations.
1. Information We Collect
We collect the following types of information from users to provide and improve our services:
- Email Address: We collect your email address during registration to verify your eligibility as an existing customer and allow you access to the app’s features. Only customers who have made a prior purchase at one of our physical stores (in Orlando or Tampa) are eligible to register.
- Purchase History: If you register, we may retain information about your past purchases, including detailed invoices, to display your purchase history within the app.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Account Verification: Your email address is used to verify that you are an existing customer, allowing you access to the app’s exclusive features.
- Purchase Records: We store and display your purchase history, including invoices from the past year, to facilitate easy access to your transaction records.
- Newsletter Subscription: If you subscribe to our newsletter, we use your email to send you promotional updates, exclusive offers, and other marketing content relevant to SYL Roofing Supply.
3. Data Retention
We retain your information only as long as necessary to provide the services described in this Privacy Policy. If you wish to delete your account or request the removal of your information, please contact us at syltech@sylroofingsupply.com.
4. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following cases:
- Service Providers: We may engage trusted third-party companies to perform functions and provide services to us, such as email marketing platforms for our newsletter. These third parties have access to your information only as necessary to perform their functions and are obligated to maintain its confidentiality.
- Legal Requirements: We may disclose your information if required by law or if we believe that such disclosure is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
5. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security measure is perfect, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access: Request access to the information we hold about you.
- Correction: Request corrections to your information if it is inaccurate or incomplete.
- Deletion: Request the deletion of your information.
To exercise these rights, please contact us at syltech@sylroofingsupply.com.
7. Children’s Privacy
Our app is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If you believe that we have inadvertently collected information from a child under 18, please contact us, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the app following the posting of changes will be deemed as acceptance of those changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: syltech@sylroofingsupply.com
- Phone: +1 (321) 315-0290
Effective Date: 11/09/2024
