Customer first experience

Real support, every time

Next day delivery

On the roof, on time

Crane Delivery

High pitch, commercial projects.

Express delivery

Rush Orders? We Deliver Fast

Orlando, US
Privacy Policy

Privacy Policy
SYL Roofing Supply, LLC

1. Introduction

SYL Roofing Supply, LLC (“we,” “us,” or “our”) operates the website https://sylroofingsupply.com (the “Site”). This Privacy Policy explains what personal information we collect, how we use it, and with whom we share it when you visit or interact with the Site. Your privacy matters to us, and we are committed to protecting your information.

2. Information We Collect

We may collect the following types of personal information:

  • Information you provide: Name, shipping address, contact details, payment information, etc.
  • Automatically collected data: Browser type, IP address, device information, pages visited, cookies and similar tracking technologies.

3. How We Use Your Information

We use collected data to:

  • Process transactions, fulfill orders, and deliver products;
  • Provide customer support and respond to inquiries;
  • Improve and personalize user experience;
  • Comply with legal obligations;
  • Send promotional communications, if you consent.

4. Disclosure of Information

We may share your personal information with:

  • Service providers (e.g., payment processors, shipping carriers);
  • Compliance requirements (e.g., legal requests, fraud prevention);
  • Business transfers, such as in connection with mergers or sales;
  • Consent-based sharing, e.g., third-party integrations, marketing partners.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance usability, understand usage patterns, and tailor content. You have options to manage cookies through your browser settings.

6. Your Rights (U.S.)

Depending on where you live and applicable law (e.g., California), you may have rights regarding your personal data, including:

  • Accessing your data; equesting corrections or deletion (“right to be forgotten”);
  • Opting out of certain data sharing or marketing;
  • Data portability requests.
  • If applicable, we provide mechanisms to exercise these rights in a timely and user-friendly way.

7. Data Security

We implement reasonable administrative, technical, and physical measures – such as encryption and restricted access – to protect your personal information from unauthorized access, disclosure, or alteration.

8. Children’s Privacy

We do not knowingly collect personal data from children under 13. If we learn that we have unintentionally collected data from a child under 13, we will delete it promptly. In such cases, parents or guardians may contact us to request deletion.

9. Compliance and Regulatory Notes

  • CalOPPA (California Online Privacy Protection Act): We provide a conspicuous link to this Privacy Policy on our Site and comply with requirements for commercial websites collecting personal information from California residents.
  • COPPA (Children’s Online Privacy Protection Act): We comply with restrictions on collecting information from children under 13.

10. Updates to This Policy

We may update this Privacy Policy periodically. The “Effective Date” will reflect the changes. Continued use of the Site after updates means you accept the revised policy.

11. Contact Information

For any questions, concerns, or requests regarding your privacy, please visit the contact form available on https://sylroofingsupply.com.